Luminati Limited ("Luminati ", "we," or "us") is the owner of the website
luminati.io ("the Site"), the Luminati software ("the Software"), the Luminati
SDK (“the SDK”) and any accompanying services, features, content, and
applications offered by us (collectively referred herein as "the Services"). We
legally binding agreement between you ("you" or "user") and us. By accessing
and using the Services, or providing information to us in other formats, you
and consent to the collection and use of information in the manner set out in
and to periodically refer to it so that you understand it and any subsequent
PLEASE STOP USING THE SERVICES IMMEDIATELY AND UNINSTALL WHERE RELEVANT.
IN ADDITION TO THIS POLICY, PLEASE REVIEW OUR
END USER LICENSE AGREEMENT
, WHICH IS INCORPORATED
HEREIN BY REFERENCE, TOGETHER WITH SUCH OTHER POLICIES OF WHICH YOU MAY BE
NOTIFIED OF BY US FROM TIME TO TIME.
What types of information do we collect?
We collect the following types of data from you when you use the Services:
Anonymous Information. We collect Anonymous Information about your use of
the Services for three reasons: first, to allow us to provide the Services
and constantly improve them; second, for security reasons; and third, so
that we can audit and track usage statistically, audit our affiliates, and
calculate payments to 3rd parties. Such Anonymous Information does not
enable identification of individual persons; it includes your approximate
geo-location, hardware specifications, browser type and version, the date
of the Software installation, the date of your last use of the Services,
your operating system type, version and language, registry entries, your
URL requests, and respective time stamps.We do not make any efforts to
reveal your identity through this information. We may also collect
information that will help us understand whether your device is used at a
given moment so that we will not send it any requests.
Personal Information. Personal information is information that may be of a
private or sensitive nature, and which identifies or may identify you. The
Personal Information we collect and retain include your IP address, your
name and email address in the case that you provide us with this
information (for instance when you open an account or if you approach us
through the "contact us" option), screen name, payment and billing
information (if you purchase premium services) or other information we may
ask from time to time as will be required for the Services provisioning.
When you create an account on the Services you are able to do so by using
your credentials with a designated third party website or service ("Third
Party Account") such as Facebook®. Doing so will enable you to link your
account and your Third Party Account. If you choose this option, a Third
Party Account pop-up box will appear that you will need to approve in order
to proceed, and which will describe the types of information that we will
obtain. This information includes your Personal Information stored on your
Third Party Account, such as user-name, email address, profile picture,
birthday, gender and preferences. Any Anonymous Information that is
specifically connected or linked to any Personal Information, is treated by
us as Personal Information, as long as such connection or linkage exists.
Other Information. To enable browsing acceleration and due to the nature
of the Services, information that is publicly accessible to other users
that you have accessed may be accessed by those users from cached copy of
this data from your device.
Why do we collecting your information?
We collect the information detailed above in order to provide you with better
services. Anonymous Information is collected for research and statistical
purposes, for enabling us to further develop, customize and improve the
Services, based on your preferences, uses, and interactions with the Services,
and to provide you with the most relevant additional services and offers.
In addition, our revenue model is designed so that the Services have 3rd-party
services implemented inside them to provide analytical services. Your Personal
Information is collected for several purposes: First, it enables us to provide
you with a better user experience and more relevant features, capabilities,
offers, and marketing materials. Second, it allows us to provide you with
support, technical assistance, and replies to your questions and concerns.
How do we collect your information?
In addition to using the information you have provided us (when registering or
contacting us), we use various technologies to collect and store information
such as cookies, pixel tags, web beacons, and log files.
Cookies: A cookie is a small data file that is sent to your browser for
record-keeping purposes; it allows the same website to recognize you when
help us and our partners customize the content, experience, and
advertisements provided to you on websites across the Internet. For
example, when you access a web page, a cookie is automatically set by us,
our service providers, or our partners to recognize your browser as you
navigate on the Internet and to present you with information and
advertising based on your apparent interests. We also use session ID
cookies to enable certain features of the Services, which allows us to
better understand how you interact with the Services and to monitor
aggregate usage and web traffic routing on the Services. Session cookies
are deleted from your computer when you log off from the Services and close
your browser. Third-party service providers or advertisers may also place
cookies on your browser for their own purposes. You can choose anytime
whether or not to accept such cookies or whether to delete existing cookies
from your browser. However, if you delete such cookies, some of the
Services may not be available to you.
- Pixel Tags: A pixel tag is a type of technology placed on a website in
combination with cookies to enable tracking activity on websites.
- Web Beacon: A web beacon is a technique used to track who is reading a
web page or email, when they are reading, and from which computer.
Log Data: Log Data is data that our servers automatically recorded when you
use the Services. Log Data may include information about your device such
as: your IP address, browser type, webpages you visit, time spent on those
pages, access times and dates, and the unique identifier generated for your
device (if you use the Services from your mobile device then such an
identifier may be you mobile number). We use such data in its aggregated
form and is not combined with any Personal Information.
Information we share
We do not share your Personal Information with third parties except with your
laws or court order.
We share Anonymous Information with third parties when required to provide,
maintain, or improve the Services. Such third parties may have access to your
information only to the extent needed to provide such services. We may also
share Anonymous Information with third parties for additional purposes,
including marketing, research, and analytics purposes.
We may also share your Personal Information and other information in special
cases if we have good reason to believe that it is necessary to: (1) comply
with law, regulation, subpoena or court order; (2) detect, prevent or otherwise
address fraud, security, violation of our policies or technical issues; (3)
you and us, including investigation of potential violations thereof; (4)
protect against harm to the rights, property or safety of us, its partners, its
affiliates, users, or the public.
Do we engage in direct marketing?
We may share your email address (if we have collected it) with our marketing
partners and we may use it ourselves for the purpose of providing you news and
marketing offers. Out of respect for your right to privacy we provide you with
an easy means to decline receiving email offers from us or from our affiliates
At any time, you may choose to no longer receive commercial or promotional
emails by clicking on the "unsubscribe" link at the bottom of each email
communication that we send you. It may take up to 10 days for us to process
such a request. Even if you have unsubscribed from receiving promotional emails
from us, we may send you other types of important email communications without
offering you the opportunity to opt out of receiving them. These may include
customer service announcements, administrative notices, and surveys.
Please note that changing information in your registration account or opting
out of receiving promotional email communications will affect only future
communications from us. If we already provided your information to a third
party (such as a sponsor or affiliate) before you changed your preferences or
updated your information, you may have to change your preferences directly
with that third party as well.
Protecting children's information
The Services are not directed or intended for children below the age of
thirteen. We do not knowingly collect or solicit Personal Information from
individuals under the age of thirteen. If you are below the age of thirteen,
you should not register or provide Personal Information through the Services.
If we later obtain knowledge that a user is below the age of thirteen, we will
take steps to remove that user's Personal Information from our systems. If you
are the parent or guardian of a child who you believe has disclosed Personal
Information to us, please contact us at firstname.lastname@example.org so that we may
delete and remove this child's information from our systems.
If you believe that we might have any information from a child below the age of
thirteen, please contact us via email at email@example.com.
Security and Confidentiality
The collection and processing of Personal Information and Anonymous Information
is aimed at providing you with the Services and sending you commercial
information regarding products or services we think you may be interested in.
We will store this information as long as it is reasonably necessary for these
purposes and in accordance with any applicable legal or ethical
We use industry-standard information, security tools, and measures, as well as
internal procedures and strict guidelines to prevent information misuse and
data leakage. Our employees and contractors access the information on a
need-to-know basis and subject to confidentiality obligations.
We use measures and procedures that substantially reduce the risks of data
misuse, but we cannot guarantee that our systems will be absolutely safe. If
you become aware of any potential data breach or security vulnerability, you
are requested to contact us immediately. We will use all measures to
investigate the incident, including preventive measures, as required.
We value your privacy and your control of personal information. You may
therefore notify us that you wish to review your Personal Information or delete
it. You can notify us by sending an email to firstname.lastname@example.org. You may
choose at any time not to allow us or any third party to collect data about
you. You may request to view or edit Personal Information that is stored about
you. You may also choose not to accept cookies, including cookies associated
with our Services or third-party services. To opt out of Google's use of
cookies you can visit Google's
. However, you
should take into account that many of the Services or portions of them may not
function properly if your cookies are disabled.
If you are a resident of California, United States, or of the European Union,
you have the right to send us a written request regarding a list of Personal
Information categories that we may have disclosed to third parties or to which
we may have given to third parties, and the details of such third parties. To
exercise such right, you may contact us at: email@example.com.
Information Warranty Disclaimer
Notwithstanding anything else in this Policy, we are not responsible for the
accuracy, correctness, and security of any of the information we gather, store,
and disclose to you or to anyone else.
Change of Ownership
In the event of a change of ownership or control of all or a part of Luminati,
including without limitation through acquisition, merger, or sale, we reserve
the right to transfer all or part of the Personal Information and Anonymous
Information we store in our systems. You acknowledge that in the event of
bankruptcy, insolvency, or receivership, we may have no control over the use
and transfer of your personal information.
This Policy may be revised from time to time at our sole discretion, so please
check it regularly. The last revision will be reflected in the "Last Updated"
heading. Any change of this policy will be posted on the Site. Your continued
use of the Services following any such changes will be considered as you
If you feel that your privacy was not treated in accordance with our Privacy
Policy, or if you believe that your privacy has been compromised by any person
in the course of using the Services, please contact Luminati at:
firstname.lastname@example.org and our privacy officer shall promptly investigate.
Copyright (c) 2017 Luminati. All Rights Reserved.